Refund & Return Policy
If you don’t like your item(s) for any reason (they don’t fit or have an imperfection) you can submit your return for store credit within 30 days of receiving your order.
- Refunds are always issued to store credit
- Check which items are ineligible for return below
- Hold onto your return tracking #, we can't look up your return without it
- It can take up to 7 business days to issue your store credit once your return is received
- Exchanges can be done using your store credit to place a new order
- If your account is flagged for returns abuse we can't accept your return
There are some item(s) we don’t take back:
- Anything worn, altered, washed or missing its original packaging and tags
- Shoes that are dirty, scuffed, worn or returned with missing or damaged boxes
- Intimates, swimwear, and bodysuits without their lining cuz that wouldn't be cute.
- Pierced jewelry, cosmetics, perfume or other beauty products where the packaging was removed
If your return comes back with any of these ineligible items we'll destroy it and won't be able to issue credit.
HOW DO I SEND BACK MY RETURN?
Print your return instructions, label and packing slip and follow these 3 easy steps to send back your return, totally FREE:
1. Affix your shipping label to your return
2. Pack up your return & packing slip
3. Drop off your return at a USPS or FedEx location
HOW DO I SEND BACK MY RETURN IF I’M OUTSIDE OF THE U.S.?
Print out your return instructions & packing slip, then follow the steps below:
1. Pack up your return & packing slip
2. Procure a label from the carrier of your choice
3. Ship your return back to us at the below address and hold on to your tracking #:
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
Processing returns take up to 7 business days after they are delivered to us, so please be a little patient with us, we will get to your return ASAP.
I GOT MY ORDER AND SOMETHING'S WRONG, WHAT DO I DO?
If you've received your order and something's wrong we need to know within 5 days. Don't wait a month. If the item is defective, damaged or incorrect send us a pic!